NBFC's use of Enterprise Architecture to address Business & IT challenges - a Case study to discuss creative use of Enterprise Architecture.

NBFC's or "Non-Banking Finance Companies" face many challenges. NBFC's often compete heavily with each other in a crowded market. 

Some of the Business Challenges include

· How to Improve Customer Engagement,

· How to access Customer information from Anywhere/Anytime,

· How to build better market connections,