NBFC's use of Enterprise Architecture to address Business & IT challenges - a Case study to discuss creative use of Enterprise Architecture.

NBFC's or "Non-Banking Finance Companies" face many challenges. NBFC's often compete heavily with each other in a crowded market. 

Some of the Business Challenges include

· How to Improve Customer Engagement,

· How to access Customer information from Anywhere/Anytime,

· How to build better market connections,

· How to scale up quickly etc.,

· How to respond quickly to changing regulatory requirements in the current pandemic scenario

In terms of Technology also, NBFC's face multiple challenges such as:

· Customer Data is presented through multiple channels such as Email, Whatsapp Messages, scanned documents etc., System for processing Customer information need to collate this information in a consistent way.

· Where AI and Cognitive Technologies are used underlying Systems need to have an excellent Response Time.

· Systems need to integrate internally and externally in a seamless manner

· Faster Time-To-Market for Applications changes

· High Availability of Infrastructure components

· Improved Network Performance

· On-Demand Provisioning

· Better Application Integration

The Traditional Approach

The traditional approach of tackling these problems entails deploying an IT solution after extensive analysis, discussion, and document creation.

However, the marketplace is always evolving and growing more complex by the day. The next iteration of the implementation solution is created from scratch, which is time consuming. Repeated modifications in a same manner imply that the NBFC is unable to respond to changing market circumstances.

How can we overcome this with Enterprise Architecture?

In this webinar, we will demonstrate how Enterprise Architecture, along with Enterprise Anatomy modeling, will assist you in addressing these issues year after year in a far more effective manner.

Presenters:

Krish Ayyar

Managing Partner, ICMG Australia

Rangarajan Sriraman

Consultng Partner, ICMG India