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Industry Case Studies and
Digital Solutions from 2018-2020
IT-Driven Business Transformation to deliver superior services and products to its end customers by moving away from traditional insurance platform and leveraging on big data, online distribution, cloud technology, advance pricing algorithm, and smartphone application.
New Customer Channel Implementation to disrupt the company from within in order to empower the company to deliver the customer with whatever is asked for in a swift manner.
Energy & Utility
Improving Customer Experience Architecture by providing faster and reliable onsite water meter reading and billing, disconnection, and reconnection services.
How to manage mission critical systems that have end of life vendor options and some simply having no further support available.
Modernize Consumer Experience by offering a seamless Omni-channel & real-time access to consumers’ profile, loyalty program, membership status and historical transactional and non-transactional (digital) interactions.